अपने टीवी विज्ञापनों में छोटे छोटे बच्चों से अधेड़ व्यक्तियों का अभिनय करवाने वाला फ्लिपकार्ट बच्चों की तरह भोला भाला नहीं बल्कि डेढ़ होशियार बन कर बाज़ार भाव ही नहीं वरन अधिकतम मूल्य से भी ज्यादा कीमतों पर उत्पाद बेचने के साथ ऑनलाइन खरीदारी करने वालों के लिए सिरदर्द बनता जा रहा है.
कुछ वस्तुओं को छोड़ कर फ्लिपकार्ट अधिकांश वस्तुओं पर मोटा मुनाफा ही नहीं कमाता बल्कि ग्राहकों के पैसे का उपयोग अपनी कार्यपूंजी बढ़ाने में कर रहा है. यदि ग्राहकों को उसके द्वारा चुकाए मूल्य का उत्पाद समय पर उपलब्ध करवा दे तो किसी को आपत्ति नहीं हो सकती मगर ग्राहक से पैसा वसूल कर ग्राहक के पैसे से ही उत्पाद की खरीदारी कर उत्पाद उपलब्ध करवाना किसी भी सूरत में स्वस्थ व्यवसाय की श्रेणी में नहीं रखा जा सकता.
फ्लिपकार्ट द्वारा ग्राहकों को पहुंचाए जा रहे आर्थिक, मानसिक और ग्राहक के कीमती समय के नुकसान को जानने के लिए हमने फ्लिपकार्ट के फेसबुक पेज पर विजिट करने पर पाया कि अपने समय के प्रख्यात लेखक स्वदेश दीपक तक फ्लिपकार्ट के कारण मानसिक यंत्रणा झेल चुके हैं. हद तो यह हो गयी कि इतने सम्मानीय लेखक को संबोधित करते हुए फ्लिपकार्ट के कर्मचारी ने उनके नाम के आगे कोई भी सम्मानीय शब्द इस्तेमाल करने कि बजाय सिर्फ “स्वदेश” संबोधित किया है.
फेसबुक पर फ्लिपकार्ट के इस पेज पर यों तो हजारों ऑनलाइन खरीदार फ्लिपकार्ट को कोस रहें हैं मगर फ्लिपकार्ट की बेशर्मी का आलम यह है कि फ्लिपकार्ट से ख़रीदारी करने वालों को रटा रटाया ज़वाब देकर मान लिया जाता है कि ग्राहक की समस्या का निदान हो गया. जबकि बेचारे ग्राहक अपनी अपनी समस्याओं के साथ फ्लिपकार्ट के फेसबुक पेज पर लटके रहते हैं.
मुनाफाखोरी और धोखाधड़ी में पारंगत हो चुका फ्लिपकार्ट किस तरह से ऑनलाइन खरीदारों को चुना लगा रहा है इसकी बानगी मिलती है एक खरीदार से जिसने पूछा है कि स्माल साइज़ और लार्ज साइज़ तो पांच सौ पचास रुपये की है तो मीडियम साइज़ आठ सौ उन्यासी की कैसे हो गई. तो इ दुसरे खरीदार ने लिखा है कि जो उत्पाद इबे पर महज़ 8,293 रुपये में बिक रहा है वह फ्लिपकार्ट पर 9699 रुपये में क्यों? पर रेट रटाये जवाब देने वाले फ्लिपकार्ट के पास इसका कोई जवाब नहीं हैं.
यही नहीं फ्लिपकार्ट से खरीदारी कर ठगे से महसूस कर रहे कुछ ग्राहकों ने तो फ्लिपकार्ट को फर्ज़ी और धोखेबाज़ कहा है तो कुछ भुक्तभोगियों ने फ्लिपकार्ट से दूर रहने की भी सलाह दे डाली है.
हमने फेसबुक पर फ्लिपकार्ट के पेज पर हैरान परेशान खरीदारों की टिप्पणियां जस की तस आगे प्रकाशित कर दी हैं, ताकि मीडिया दरबार के पाठक फ्लिपकार्ट की सच्चाई जान सकें .
Question about the nexus 4, flipkart website says it has a Li-ion battery, where as the google play website lists a Li-polimer battery. Which is correct?
Flipkart has recently forayed into Apparels and offering 15% discount on shopping Rs 1500 and above. My experience was off the charts. Price was unbeatable, the delivery was timely, packaging was fabulous and moreover the confirmation SMS even contained the name and phone number of the delivery boy.
flipkart.com..Please suggest me a tablet that offers calling facility and 3g internet access via the sim card.
N.B.:(No external dongle necessary for internet access),
Maximum budget 12000 INR.
Flipkart you are replying to each and every query but why are u ignoring mine….Its not a good sign towards a customer ..please have a look at my previous query and reply something….Thanks….
Alok Kumar Tripathi
why your service is becoming worst day to day ?
Flipkart does not have any grievance redressal cell. Don’t you think it is illegal or atleast unethical??
flipkart.com Check this Ankur : http://www.flipkart.com/s/privacypolicy. Hope this clears the air.
there was a chat logo on your home page where i could talk online with ur executive. have u removed that chat online
Suraj Prasad Jaiswal
I had booked a brand HP laptop online, my oreder is OD30414001360. but one of my keypad I came out of the Technical and had her complain. But there was no Response on Flipkart Flipkart believed Bur so now I have lost faith.
flipkart.com Terribly sorry about this Suraj. As discussed, we’ll ensure that the issue is addressed on priority with a positive resolution.
Ogremancer Thrum Kardellyte Raigor
Why are the S and L sizes priced at Rs 550 and the M one at Rs 879?
hey,guys..i have purchase from ur site on 9/5/13 vide no-OD30509012728 but till date my consignment not delivered please helop on this issue..
flipkart.com We tried calling you with no luck Anurag. We’re working with our courier partners to arrange for delivery at the earliest… will keep you posted.
Anurag Singh ya..i have got ur call but i am busy that time….plz try ur best to deliverd my consignment..
I am Proud to be an Indian
I am proud to be Indian because of our country’s achievements in space and missile technology. India has launched a number of satellites in space for helping us in weather forecast, communications, medical research, and education. The missiles such as Agni, Prithvi strengthened our nation’s security…
flipkart plse help me out with this…
i wanna change my cell no. in my account… is there any option to modify my address & contact data….???
flipkart.com Yup, logon to your Flipkart account… go to the manage/ edit page on your personal data viz, address, phone numbers, email id’s. Hope this helps.
Lots and lots and lots of joy! Just hear to it!
01 Female version mastered
LOTOFSTOCK.COM Attractive deals , enormous options in a great new box! Visit Today!
i cancelled two order dated 23 April 2013 Order OD30423092133 &
Order OD30423032171 but till date i could not receive my refund amount . 9717444432
flipkart.com Regret the inconvenience Manish. As discussed, we’re checking with the bank… awaiting your mail.
OD30511052724 traveled over 1,163kms from Delhi to Mumbai in under 10hrs 30mins. In over 72hrs after reaching Mumbai it hasn’t been able to travel 20kms??? Is ekart Logistics on drugs?
flipkart.com The order is on schedule Kunal. As discussed, we’ve instructed our logistics partners to arrange delivery at the earliest… will keep you posted.
is my order……the sole reason i preorder a book is because i want to read it as soon as it is released
it happened last time also …..its been days since the book has been released and i still havent got my copy……..had i wanted it to get so late i could have just got it from a bookstore……do something about it so that i get it ASAP ….just improve the logistic services or you will loose a lot of customers
flipkart.com As informed Gunjan. The order is already in transit… we’ll do our best to have the order delivered at the earliest.
Hitesh Joshi http://puu.sh/2UsZi.png and I got no reply from them after the last email!
what is delaying my refund of Rs 25051? its been 10 days. Order ID OD30505071351
Please revert ASAP!
flipkart.com Tried contacting you with no luck. Sorry about the inconvenience… we’re checking with the bank as the refund already processed. Give us a bit.
Hitesh Joshi well! expecting a REASONABLE reply by today evening.
Bijan Saha Now thats scary….. i have also cancelled the order. waiting for my refund
Avirup Chatterjee Complain to Consumer Court about this.
Now a days flipkart is giving the wrong information to customer.
Even without contacting the customer it is showing “Undelivered As Customer Not Available” under the “Shipment History”
What do thing flipkart service is being deteriorated ?
flipkart.com Regret the inconvenience Sanjay. As informed, we’ve instructed our logistics partner to ensure delivery onpriority … shall keep you posted.
Sanjay Kumar Tracking Details – DP03087557
i hv snded u an email regarding my bank account………. plz transfer my money as fast as possible
flipkart.com As discussed, please send your details by email… we’ll take care.
Maneet S. Yad
Tracking Details – DC06068961
flipkart.com Tried contacting you with no luck Maneet. This order should reach your doorstep by 7 PM this evening… we’re chasing this one.
Maneet S. Yad THANX , i got my shipment at 11.30 am
Akshant Anil Pathak
received the replacement earphones. please arrange for return of the originals.
flipkart.com Awfully sorry for the inconvenience Akshant. We’rel arranging for pick up on priority…. will keep you posted.
At last I have cancelled the order. Hoping to get the refund back to my account soon. And I wish Flipkart make this refund process fast atleast.
flipkart.com Tried contacting you with no luck Bijan. We’ve already processed the refund… should reflect in your account within 5-7 business days as per the banking procedure.
Bijan Saha Lets see……
Er Raghavendra Rao Pathange
fed up of daily converations with flipkart……….order number: OD30430000087, it is supposed to be delivered to me on 15th may 2013…. i think it is just an hour remaining for finishing the day 15may2013.. so again flipkart broke the promise of delivery……….. my product order date is on 4th may 2013,, to day is almost 16th may 2013…… so for flip kart to deliver the product they need 12 days?…….. better i forget my money of Rs.1350/- as i have thrown to some begger…….. because flipkart will never deliver me my product and if i ask them in mail or fb… they will find to explain the reasons instead of delivery of my product to me……… bettter i forget my money…… i decided this iz my last order in flipkart…….. even u friends read my message and think before ordering any product in flipkart……… they wil explain reasons and their difficulties why they cannot deliver the product instead of making product delivered to me and they wil never return the amount……… it will be ate by flipkart……… what a great online store in india?—–8125250940
flipkart.com Tried reaching you with no luck Raghavendra. We’re doing our best to ensure delivery on priority. Do bear with us.
Stuti Ravi Datanwala
Ordered Nokia 720 on Saturday. Lying in their Jogeshwari Hub since today morning. Not yet delivered. Why the delay ?.
flipkart.com Tried contacting you with no luck Stuti. The order is out for delivery… should reach your hands by 7PM this evening.
Love Dan Brown!!!
Hey Professor Langdon wait me coming……………..
Hi, I wanted to know if this book comes with Illustrations: Unexplained!: Strange Sightings, Incredible Occurrences, and Puzzling Physical Phenomena 0003 Edition
flipkart.com Awfully sorry Mayank. As discussed, we’ll do our best to avoid such inconvenience in future.
I got a call from you, but the network went bad.
Please call back again.
Mariyaan Audio was released two days ago.. WHAT YOU GUYS ARE DOING STILL??? It shows as yet to be released?!?!?!? Be on time guys, else you would loose business
Maryan- Premium Pack – Music – Audio CD (This Pack includes: 1. A.R Rahman’s Autographed Postcard 2.
Buy Maryan- Premium Pack only for Rs. 199.0 from Flipkart.com. Only Genuine Products. 30 Day Replacement Guarantee. Free Shipping. Cash On
Mathan Raj //Be on time guys, else you would loose business // At least from me
I ordered for a CD on May 6th.. you guys still processing it???
Order no #OD30506061345
flipkart.com Tried contacting you with no luck Mathan. We’ve sent an email…refund processed to your card. Should reflect within 5-7 business days as per banking procedures. Sorry!
Service is worsening every day. Their vendor WS Retail is pathetic!!!
flipkart.com Regret the inconvenience Ankur. Possible to share the order id? We’ll look into this for you.
BEWARE…….BEWARE…….BEWARE……..FLIPKSRT.COM IS Very Bad isn’t a bad site , just a reprehensible one……plz guyz BEWARE…….BEWARE…….BEWARE…….it’s my personal experience
flipkart.com Awfully sorry for the inconvenience Swapnil. Got in touch with your associate, we’ll ensure such incidents don’t recur.
Indronil Samaras Mazumder
will watch dogs dedsec edition available to pre order
I have purchased many of them.. I’m saying for some other editions/Albums
I was supposed to get a callback yesterday, from your technical team by 5 PM.
Can you do that happen soon?
flipkart.com Noted your request Piyush. We’ll get back to you with an update shortly.
Hi..I am waiting for Nokia Lumia 520 (Black)..its out of stock right now on flipkart..when it’ll be available…
flipkart.com Afraid, we don’t have a specific date Vikas. Please use “notify me” option for timely alerts.
Vikas Solanki will it be available in this month…
i am ready to order. but i want to see hows quality of your gift warp? can you send some pics of your gilft warp product? i want to confirm before i send to someone.
possible for you to send some pics? give me more info on that please.
flipkart.com Afraid, we can’t provide a snapshot Bhavin. Check this link for other details : http://www.flipkart.com/s/help.
Bhavin Pithawala ohh its ok
Can any one help me.
i want to talk to someone from the HR dept .i dropped so
any mails bt not got any response.
Flipkart, any update on the order no.OD30430032259. I have been waiting since tommorow as per your communication. I want an update now. Do something. Reply.
Vishwajeet Sukhija kuch nahi hoga. soon u will get an update that u were not present at your home and hence the good were not delivered. i suggest u sit at your house door for the entire day and keep a track of anyone carrying a flipkart bag
Is there anyone monitoring this page from the Development or Product Management team? I want to point out a big security risk in your site. I am an ardent customer and recently noticed this flaw. Had sent an email to your customer service but was highly disappointed by the response.
Lemme know if you guys want to hear me out.
flipkart.com Appreciate your concern Abhay. Mind sharing your registered email id? We’ll check on this.
Abhay Goel Pujaweb@gmail.com…. this is my wifes id that I used to order.. I can be reached at email@example.com
flipkart.com: (1). OD30504072703 , & (2). OD30504042764:
The Happiness Hypothesis in OD30504072703 and K 01 Edition (Paperback) have both not yet reached me though they were despatched over 10 days back. They must have been lost in transit. I have ordered a second copy of “The Happiness Hypothesis”(because from my past experience, replacement of a foreign edition takes a lot of time). Please arrange the replacement of “K 01 Edition” of OD30504042764.
Kindly give me a call back so that we can be clear on what to do in this issue. Awaiting a call back. Thanking you
flipkart.com Awfully sorry for the delay Swadesh. Tried contacting you with no luck… we’ve informed our courier partner to deliver the consignment on priority.
Flipkart, any update on the order no.OD30430032259. I have been waiting since tommorow as per your communication. I want an update now.
Could you please tell me the status of my Order OD30510071088. I am trying to track it with no luck becoz site of AFL Couriers is not working
flipkart.com Terribly sorry for the delay Rahul. As discussed, we’re doing our best to arrange delivery on priority… we’ll keep you posted.
This is in regards to OD30513093686. I kinda needed it urgently, so, could you tell me if it’s possible to deliver it today? Or if I can go pick it up at the Jogeshwari Sorting Facility which is close to where I live?
flipkart.com Noted your request Achyuth. As discussed, we’ll do our best to deliver the order on priority. Cant commit though.
i am stuck with a wrong producti had ordered od 0D30509022643.please rectify
flipkart.com Tried reaching you with no luck Raj. Could you please let us know when would be a good time to call?
Even waiting for a whole day yesterday, there was no update from you, as you have posted here – that I will be updated by EOD. This was not expected at all….. Or should I say it was expected… Today is the 15th day and I am yet to get any update. I am hopeful that after waiting for all this days, I don’t have to hear that “You are unable to deliver the product” The order no. OD30430032259.
Tracking ID BP06416744 , its at anand vihar hub and i am located in laxmi nagar. Would i be receiving it by today?